SHIPPING POLICY
Everything you need to know about how we ship your orders worldwide.
PROCESSING TIME
All orders are processed within 3-5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
During peak seasons (holidays, sales events), processing times may be slightly longer. We appreciate your patience!
SHIPPING TIMES
Shipping times vary depending on your location. Below are the estimated delivery times after your order has been processed and shipped:
| Destination | Standard Shipping | Express Shipping |
|---|---|---|
| 🇺🇸 United States | 7-15 business days | 5-10 days |
| 🇨🇦 Canada | 10-20 business days | 7-12 days |
| 🇬🇧 United Kingdom | 10-20 business days | 7-14 days |
| 🇪🇺 Europe | 10-20 business days | 8-15 days |
| 🇦🇺 Australia | 12-25 business days | 10-18 days |
| 🌏 Rest of World | 15-30 business days | 12-20 days |
Note: These are estimated delivery times and are not guaranteed. Actual delivery times may vary due to customs processing, local postal services, or unforeseen circumstances.
SHIPPING COSTS
Shipping costs are calculated at checkout based on your location and the weight/size of your order. We regularly offer FREE SHIPPING promotions — check our homepage for current deals!
- Shipping rates are displayed before you complete your purchase
- Free shipping promotions may have minimum order requirements
- Express shipping is available at an additional cost
- No hidden fees — what you see at checkout is what you pay
ORDER TRACKING
Once your order ships, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package in real-time.
- Tracking information is usually available within 24-48 hours after shipping
- Use our Track Order page to check your shipment status
- We support 1,500+ carriers worldwide for accurate tracking
- Contact us if your tracking hasn’t updated in 7+ days
CUSTOMS & IMPORT DUTIES
For international orders, your package may be subject to import taxes, customs duties, and fees levied by your country. These charges are the buyer’s responsibility.
Highway66 has no control over these charges and cannot predict their amount. Please contact your local customs office for more information before placing an international order.
SHIPPING ISSUES
Lost or Delayed Packages
If your package appears lost or is significantly delayed beyond the estimated delivery time, please contact us. We will work with the carrier to locate your package or arrange a replacement/refund.
Incorrect Address
Please double-check your shipping address before completing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you notice an error, contact us immediately — we may be able to update the address before shipping.
Undeliverable Packages
If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping fees may apply.