FREQUENTLY ASKED QUESTIONS

Placing an order is easy! Simply browse our products, select your size and quantity, add items to your cart, and proceed to checkout. You’ll need to provide your shipping address and payment information to complete your order.

You can modify or cancel your order within 24 hours of placing it. After that, your order enters production and cannot be changed. Please contact us immediately at [email protected] if you need to make changes.

Once your order ships, you’ll receive an email with your tracking number. You can use our Order Tracking page to check your shipment status in real-time. We support 1,500+ carriers worldwide!

Please check your spam/junk folder first. If you still can’t find it, contact us with your order details and we’ll resend the confirmation. Make sure the email address you provided is correct.

Yes! We offer custom design services for team and group orders. Whether you’re a motorcycle club, riding crew, or group of friends — we can create unique designs just for you. Check out our Team Orders page for more details. Design service is FREE for team orders!

Shipping times vary by location:

• USA: 7-15 business days (Standard), 5-10 business days (Express)
• Canada: 10-20 business days
• Europe: 10-20 business days
• Australia: 12-25 business days
• Rest of World: 15-30 business days

Note: Production time (3-5 business days) is not included in shipping estimates.

Yes! We ship to 50+ countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.

Shipping costs are calculated based on your location and order size. We often run FREE SHIPPING promotions — check our homepage for current deals! The exact shipping cost will be displayed at checkout before you complete your order.

First, check with neighbors or building management. Sometimes packages are left in a safe place. If you still can’t locate it after 48 hours, please contact us with your order number and we’ll work with the carrier to resolve the issue.

We offer a 30-day return policy from the date of delivery. Items must be unworn, unwashed, and in original condition with tags attached. Custom/personalized items cannot be returned unless there’s a defect.

To initiate a return or exchange, email us at [email protected] with:

• Your order number
• Item(s) you want to return/exchange
• Reason for return
• Photos (if item is defective)

We’ll respond within 24-48 hours with instructions.

We’re sorry for the inconvenience! Please contact us within 7 days of receiving your order with photos of the issue. We’ll send a replacement at no extra cost or provide a full refund — your choice!

Once we receive your returned item, refunds are processed within 3-5 business days. Depending on your bank/payment provider, it may take an additional 5-10 business days to appear in your account.

Each product page includes a size chart with detailed measurements. We recommend measuring a garment you already own and comparing it to our size chart. When in doubt, size up! If you need help, contact us and we’ll assist you.

We use high-quality materials for all our products:

• T-Shirts: Premium cotton blends (usually 100% cotton or cotton/polyester)
• Hoodies: Fleece-lined cotton blends for warmth and comfort
• Jackets: Durable polyester with quality stitching

Specific material info is listed on each product page.

To keep your items looking great:

• Machine wash cold, inside out
• Tumble dry low or hang dry
• Do not iron directly on printed areas
• Do not bleach

We do our best to display accurate colors, but there may be slight variations due to monitor settings, lighting, and printing. Each item is uniquely printed, so minor differences are normal.

We accept all major payment methods:

• Credit/Debit Cards (Visa, MasterCard, American Express)
• PayPal
• Apple Pay
• Google Pay

All transactions are processed securely.

Absolutely! We use SSL encryption and secure payment processors to protect your information. We never store your credit card details on our servers. Your payment data is handled directly by trusted payment providers.

Payment declines can happen for various reasons:

• Insufficient funds
• Incorrect card details
• Bank security blocks (contact your bank)
• Expired card

Try a different payment method or contact your bank for assistance.